features = [
    "property search",      # Finding listings matching criteria
    "market analysis",      # Analyzing trends and pricing
    "scheduling",          # Setting up property viewings
    "follow-up"           # Post-viewing communication
]

scenarios = [
    "exact match",         # One perfect listing match
    "multiple matches",    # Need to help user narrow down
    "no matches",         # Need to suggest alternatives
    "invalid criteria"     # Help user correct search terms
]

personas = [
    "first_time_buyer",    # Needs more guidance and explanation
    "investor",           # Focused on numbers and ROI
    "luxury_client",      # Expects white-glove service
    "relocating_family"   # Has specific neighborhood/school needs
]